Axon Animal Health (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on our website.
By accessing or using https://axonanimalhealth.com/ (“Website”), you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide to us when you register, place an order, contact us, or interact with our Website. This includes:
1.1 Personal Identification Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment transaction details
1.2 Account & Order Information
- Username and password
- Order history
- Preferences and purchase behavior
1.3 Technical Information
Automatically collected when you interact with our Website, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use collected information for the following purposes:
2.1 To Provide and Process Orders
- Process and fulfill purchases
- Manage payments and billing
- Deliver products and services
- Send order confirmations and updates
2.2 To Improve User Experience
- Personalize content and recommendations
- Understand user behavior and trends
- Improve Website functionality and design
2.3 To Communicate
- Respond to customer support requests
- Send transactional communications (order status, delivery information, etc.)
- Send promotional emails (only if you opt in)
2.4 Legal and Security Purposes
- Detect and prevent fraud or suspicious activity
- Comply with legal obligations and internal policies
3. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Enhance site performance
- Remember preferences
- Analyze usage trends
- Serve relevant content
You may control cookies through your browser settings. Disabling cookies may affect website features and functionality.
4. Sharing Your Information
We may share your personal information in the following situations:
4.1 Third-Party Service Providers
We share information with trusted service providers who help with:
- Order fulfillment
- Payment processing
- Delivery services
- Marketing and analytics
These third parties are obligated to protect your data and may only use it for designated purposes.
4.2 Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, safety, or others’ rights.
4.3 Business Transfers
If Axon Animal Health is acquired, merged, or undergoes restructuring, personal data may be transferred as part of the business assets.
5. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes listed in this Policy
- Comply with our legal obligations
- Resolve disputes
- Enforce our agreements
Once information is no longer required, we will securely delete or anonymize it.
6. Security of Your Information
We implement reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission or storage is completely secure. We cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location and applicable law, you may have the right to:
- Access your personal data
- Update or correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
To exercise these rights, contact us using the details in Section 10.
8. Children’s Privacy
Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will take steps to delete it.
9. International Transfers
Your data may be processed and stored outside your country of residence. By using our Website, you consent to the transfer and processing of your information internationally in accordance with this Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us:
📧 Email: info@axonanimalhealth.com
📞 Phone / WhatsApp: +8801407089290
🌐 Website: https://axonanimalhealth.com/
📍 Address:
Corporate Office
- 419/A Yeasmin Cottage, Nuruzzaman Nazir Sorok Mohora, Chandgaon, Chattogram, Bangladesh.
- +880-241-388251, +880-1977-264430
Regional Office
- A.S Tower, 4th Floor,E-2, Arakan Road, Bahaddarhat, Chattogram, Bangladesh.
- +880-241-388251, +880-1977-264430
Dhaka Office
- Eurogold Center, Kuturai, Savar Cantonment, Ashulia, Dhaka, Bangladesh.
- +880-1409-967815
11. Changes to This Policy
We may update this Privacy Policy at any time. The revised version will be posted on this Website with a new effective date. Your continued use of the Website constitutes acceptance of those changes.